Soos
A successful implementation case study
Our Story
A successful implementation of our business software in a large organization
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Our Technical Support
Committed to helping you grow
Our dedicated support team is permanently available to assist you with any issues you may encounter. We understand that technical challenges can arise at any point while using our systems, and we are committed to providing effective solutions in a timely manner. Taking pride in our promptness and resourcefulness, we are prepared to ensure your success with our product.
We respond to all support inquiries within 1 hour during business hours, providing solutions within the same time for urgent cases.
Our support team adheres to a strict code of conduct, ensuring respectful and professional interactions with all customers.
By using YouTrack as our helpdesk application, we efficiently manage and track support requests to ensure that all inquiries are quickly addressed.
Our workshops and training sessions provide in-depth knowledge and hands-on experience, ensuring you can get the most out of our solutions.
We offer personalized advice and guidance to help customers achieve their goals and maximize the value of our solutions.
Our Team
Meet the passionate individuals behind our success
Software developer who has a passion for using technology to make people's lives easier.
With over 15 years of experience in software development, Václav has a deep understanding of the industry and a proven track record of delivering high-quality solutions.
With fifteen years of experience in the industry, he has developed, maintained, and supported various software solutions that have helped increase productivity and efficiency.
For the last ten years she has been responsible for managing the finance for eight countries across the region. She managed accounting departments of Czech and foreign companies.
She has worked in SAP, IFS and Pohoda systems. She co-developed her own corporate finance software.
In her spare time, she surrounds herself with her five children, reads, travels and gardens
With a keen eye for detail and a curious, analytic mind, our Quality Assurance Lead uses a meticulous and enthusiastic approach to ensure timely detection of system inconsistencies and offer a positive, smooth experience to clients.
Having worked as a copywriter for the first 5 years of their career, they acquired strong research and critical thinking skills. Subsequently, their inquisitiveness prompted Alina to dive into the intriguing world of automated software testing. They are responsible for making sure our products meet quality standards before reaching our clients.
When they’re not writing tests, Alina is channeling their creativity into craft making, immersing themselves in a videogame, enjoying a long walk in nature, baking delicious vegan cakes, relaxing with a good fiction book, or attending a theater play.